The general comments below are intended to clarify the viewpoint and philosophy of our organization. Accepting a position within this organization is acknowledging and agreeing with this viewpoint and philosophy. Please give this careful consideration, as it is the foundation by which our standards are set.
By nature of a yacht’s distant, and self-sustained management, the crew is required to be consistently self-motivated. More dramatically than elsewhere, yacht crewmembers influence their fellow employees’ performance not only by their own performance, but also by the standard of their living habits.
A yacht crew is further burdened with the responsibility that their work habits, living habits and level of professionalism are directly representative of their shipmates, the owners, and the yacht. We are partially measured by the actions of our shipmates. You have been hired because it is believed that you will help to maintain or improve the level of respect that this organization earns and enjoys.
The yacht crew is required to accommodate the highest level of discreet, personalized service while paying extreme attention to detail. The ability to accomplish this level of service, while simultaneously performing on all levels of maintenance with equal enthusiasm and ability, is unique to the crew of a yacht. This Yacht requires the greatest effort by each crewmember.
Professionalism, Attitude, Consistency, and Talent are areas in which we all are required to set high goals for ourselves. Individually and as a group we enjoy great satisfaction in our work when we achieve a high standard in all of the four areas. It is an acronym well worth remembering.
All hands are expected to maintain, with grace and integrity, the highest possible standard of work ethics. The quality and consistency of our output must be equal or better than that of anyone in this industry. There is no reasonable explanation to produce less in quality or in quantity to that of any other seafaring organization in this industry. We hope to do better.
The impression that we give to each other, as well as to outsiders, must be that of sincere enthusiasm towards our work. It is imperative that we do not hinder each other’s work in any way, nor cause others to work harder by any one person’s lack of enthusiasm.
At every opportunity each crewmember should endeavor to improve his or her skills. Also, given the opportunity, it is mutually beneficial for the more knowledgeable to teach the less knowing.
All department leaders are expected to contribute to the betterment of his or her team member’s standard of Professionalism, Attitude, Consistency, and Talent, and all crew are expected to welcome this guidance.
*this is demo content